Sample 1   

Report on changes in the number of consumer complaints    

The bar chart illustrates the changes in the number of complaints made by consumers about five types of products and services between 1994 and 1997.    

The number of complaints about package holidays abroad and financial services increased over the period. The complaints made about the package holidays abroad rose by 12.7% from 15,000 to 18,000.  

And there were about 52,000 complaints about the financial services in 1997, 5.2% up on 1994.   

There were also more complaints about electric goods and second-hand cars in 1997 than in 1994. The complaints about the two products rose by 9.2% and 6.7% respectively. The former increased from 66,000 to 70,000 and the latter went up from 80,000 to 86,000.     

Clothing is the only sector where the number of complaints dropped，which decreased by 4% from 45,000 complaints to 43,000.      

In conclusion, there were more complaints about the products and services during the period with the only exception of clothing.    

Sample 2

Report on sales forecasts for Toller Electrical Ltd    

The aim of this report is to show/display and compare the sales forecasts for the three product areas for next year.   

As is shown in the graph, unit sales of fridges are forecast(ed) to remain constant at 5,000 during all four quarters of next year.    

On the other hand, sales of TVs will have an upward trend. They are predicted to rise sharply from 10,000 to 15, 000 from the first quarter to the second quarter, which will level off in the third quarter before shooting up to a peak of 20,000 by the end of next year.    

It is also found that starting from 5000, the sales of cookers will experience a rise of 5,000 units from the first quarter to the second quarter and stand still until the third quarter. But they are expected to drop to the same level of the first quarter.    

Obviously, TVs will sell best among the three product lines in the coming year.