Dialogue 1 

A: Mr. Bryant? Hi, I’m Mike from Florence Incorporated.  I’ll glad you made it okay.  How was your flight? 

B:  It was pretty bumpy, also a bit long, all together about 5 hours.  

A:  That is a long flight.  You had a layover too, is that right? You must be tired.  

B:  Actually I feel quite rested.  I was able to sleep on the plane.  

A:  Good! Here, let me help you with your bag.  Is it your first time to Seattle? I’d be happy to take you around this city and show you the sights tonight if you’re up to it.  

B:  That will be very nice.  You're too kind.   

A:  I’ve already made a hotel reservation for you, let's go to the hotel first and drop off your things.  Then, I’d like to have a drink so that we can get better acquainted.  I’ve booked a table at an exclusive restaurant downtown.  Afterwards, I’ve made arrangements to take you to see the city light.  Seattle’s nightlife can be really quite exciting.  How does that schedule sound to you? 

B:  Sounds great.  Thank you for your hospitality.  

Dialogue 2 

A:  Tom Jones from Lockwood will be coming in this afternoon.  You’ll be going along with the driver to pick him up at the airport when his plane comes in from Prague.  Remember,  he is one of our most important clients.  I want you to give him the red-carpet treatment.  

B:  Do you want me to drop him off at the hotel,  or do I have to keep him amused this evening as well? 

A:  What do you think? I want you to treat him like a king.  Take him to one of the fancy restaurants downtown.  Afterwards,  you can follow up with a show.  

B:  How much is my entertainment budget then? 

A:  Just not exceed $800 tonight.  

B:  Don’t worry.  I’ll give him the VIP treatment.  Jeeze,  I really don’t enjoy myself when I’m entertaining clients.  

A:  Well,  it’s your job,  isn’t it? Try to have a more positive attitude,  it’s not as bad as you make it out to be.  Hey,  while you’re at it,  why don’t you invite him to play golf this Saturday as well? 

B:  No problem.  Anything to keep management happy.