一、关于拿行李：

A：Well,we've been waiting for our baggage for about one hour.

哦，我们等行李已经等了一个小时了。

B：What kind of bag is it?

它是什么类型的袋子呢?

A：It's blue,Samsonite bag.

是蓝色的珊姆桑奈皮包。

B：What is your room number and your name,please?

请问你的房号和尊姓大名?

A：This is room eleven-seven and my name is Terry Chen.

房号是117号，我的名字是陈泰利。

B：Well,let me check.We delivered four bags to room 1106,you friend's room about an hour ago.

好的，让我检查一下，我们在一个小时前把4个袋子送到1106号你朋友的房间了。

A：My friend's room?Oh,I see.Thanks a lot.

我朋友的房间?啊，我知道了。多谢你。

B：You're quite welcome.

你太客气了。

二：关于房内设施检查

A：Hello. This is the front desk. What can I do for you?

您好。这是前台。我能为您做什么?

B：Hi. I’m calling from Room 209. I couldn’t find the TV Guide. Can you send me one, please?

您好。我是209室的。我找不到收视指南了。能给我送一份吗?

A：Sure. Anything else?

当然。还有别的事吗?

B：Yes. There is one more thing.

是的。还有一件事。

A：Go ahead, please.

请讲。

B：The mini bar door was open when I checked in. I didn’t use it. Could you send someone to check it out?

我入住的时候，房间里迷你酒吧的门是开着的。我并没有使用它。能让人来查一下吗?

A：We’ll send someone right up. But don’t worry about that. Maybe the service person forgot to do it.

我会马上让人去的。不过不必担心，也许是服务人员忘了关了。

B：Thanks.

谢谢。